Warranty Information
| Section | Details |
|---|---|
| Warranty Name | Uchi & Soto 2-Year Manufacturing Warranty |
| Coverage Duration | 2 Years from date of purchase |
| What’s Covered |
- Chain or clasp breakage (manufacturing fault) - Faulty links, fittings, closures |
| Proof of Purchase Required? | Yes, proof of purchase required – we accept email, approximate date, or payment proof |
| If Item Was a Gift | Covered – we’ll try to locate the order even without a receipt |
| Discontinued Products | If item can't be replaced/repaired, offer a gift voucher instead |
| Warranty Exclusions | Items bought during sample sales/events |