Privacy Policy

At Uchi & Soto, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or purchase from us.

Who We Are:
Uchi & Soto Ltd., trading as UchiSoto.com
Company Reg: 15487350  |
14-18 Buckingham Street, West Midlands, Birmingham, United Kingdom B19 3HT

Email: support@uchisoto.com

What We Collect:
Contact information (name, email, phone number)

Shipping and billing details

Order history and preferences

Usage data via cookies or analytics

Any messages or feedback you send us

How We Use It:
To process orders and deliver products

To provide customer support

To improve your shopping experience

To send relevant updates, if you opt-in

For legal and security purposes

Who We Share It With:
Trusted partners like payment processors and shipping couriers

Marketing and analytics tools (e.g., Google Analytics, email platforms)

We never sell your data. Third parties are contractually obligated to safeguard your information.

Your Rights:
You have the right to:

Access, correct, or delete your personal data

Withdraw consent for marketing at any time

Request a copy of the data we hold about you

Lodge a complaint with a data protection authority

Security:
We implement SSL encryption and other measures to protect your data.

Updates:
We may update this policy and will notify you of significant changes.